the cable guys

just before leaving for the weekend, mommy and daddy's tv suddenly turned black and white. roxana said jack was pushing a lot of buttons and she thought he may have done something. when all the settings were checked, the picture was still not in technicolor. daddy was salivating at the thought of a new tv. mommy thought it might be a faulty input on the tv that could be repaired. either way, we figured we'd deal with it when we came back.

but ... jack's grandad is a videophile and could not let it go unfixed. he diagnosed the problem as being with the dvr box from the cable company ... so grandad and jack called comcast:


"hello ... we need a new box ... with extra remotes, please!"

from there, they headed out to the comcast regional office where grandad got a new box whilst nana and jack sat in the lobby, greeting the patrons. most folks are probably fairly disgruntled when walking into comcast. they're not exactly tops at customer service, after all. but i bet after meeting jack very few continued to feel disgruntled. they ought to pay him.

so, new box in hand ... our trio went back home to install the new box.


"grandad ... plug it in there!"


"my work here is done."

lucky us ... we've got our very own cable guys!